Victory over the parking cowboys: Hospitals ordered to ban bullies and give the seriously ill free parking. Daily Mail

  Jeremy Hunt to set out new strict rules blocking huge fines in car parks

  Cancer sufferers and patients whose treatment overran were ripped off

  Health trusts now responsible for private firms that run 3/4 of the car parks 

Hospitals must offer free or cut-price parking to the seriously ill, the Health Secretary will announce today.

Setting out strict new rules, Jeremy Hunt will say cowboy parking operators can no longer be allowed to impose huge fines for trivial infringements.

His intervention is a major victory for the Daily Mail’s campaign to protect vulnerable patients. 

The outrageous behaviour of some parking bullies has sparked a mass of complaints. 

Cancer sufferers and patients whose treatment has over-run are among those who have been ripped off.

‘Patients and families shouldn’t have to deal with the added stress of unfair parking charges,’ Mr Hunt will say.

‘These clear ground rules set out our expectations, and will help the public hold the NHS to account for unfair charges or practices.’

The guidance to health trusts makes clear they will be responsible for the actions of the private firms that run more than three quarters of hospital car parks.

They will have to act against rogue contractors and not sign contracts ‘on any basis that incentivises fines’.

Read more here:

Rail commuters are hit by up to 40,000 bogus parking fines: 'Pirates' accused of demanding money from commuters using the wrong law, Daily Mail

  £100 fines handed out when drivers outstayed permitted period at car parks belonging to Chiltern Railways

  MET Parking Services was using the wrong law to issue the parking tickets

  Company also issues fines on behalf of McDonald's car park users

  Firm, which manages car parks on line between Marylebone and Birmingham, admitted that 1,025 tickets were incorrectly issued

  DVLA earns £10m a year from private parking firms for right to access its database

Parking ‘pirates’ are accused of issuing thousands of bogus penalty notices to travellers using railway station car parks on a busy commuter line

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Fines of £100 a time were handed out when drivers stayed beyond the permitted period at car parks belonging to Chiltern Railways.

But MET Parking Services was using the wrong law to issue the tickets, and is now accused of demanding money under false pretences from as many as 40,000 commuters.

The tickets were issued using a law introduced in 2012 which banned the use of wheel clamping on private land, but allowed the owners to issue penalty notices. However railway car parks are covered by different byelaws.

Commuter Trevor Carvey took on MET after receiving a ticket in Ruislip, Middlesex. He used the Freedom of Information Act to discover MET was using automatic number plate recognition cameras to identify drivers via the DVLA database, then pursue them for payment – often with the threat of court action.

Read more here:

Further Reading:

Communities Secretary Eric Pickles said rogue firms will not be tolerated, and launched Government investigation

Hospitals urged to sack parking pirate squads after it emerges three-quarters of trusts use them to patrol car parks. Daily Mail

  Firms targeting patients with extortionate 'fines' during appointments

  Trusts also using private companies to hound patients for payments

  Government announces formal investigation into parking cowboys

  Politicians call on hospitals to sack companies issuing unfair tickets

Hospitals last night faced huge pressure to sack pirate parking squads after it emerged more than three quarters of NHS  trusts are using them to police their car parks.

Rogue firms have been given free rein across the majority of the country, allowing them to target patients with extortionate ‘fines’ during their medical appointments.

A Daily Mail survey found many trusts are also using private companies to hound patients for payments, with threats of court hearings.

Politicians and campaigners last night called on hospitals to sack firms found to be issuing unfair tickets.

Sarah Wollaston, chairman of the Commons health select committee, said: ‘If they are behaving in an unscrupulous way, targeting the most vulnerable patients, then they should be stripped of their contracts.’ 

The former GP and Tory MP for Totnes added: ‘Patients may end up with fines for something that is no fault of their own. I don’t think the NHS can wash their hands of responsibility.’

Conservative MP Andrew Percy, also on the committee, described tactics used in NHS car parks as ‘totally unacceptable’, adding: ‘The problem the trusts have is that they have to upgrade the parking facilities and if they don’t charge it will come out of the NHS budget.

‘But what they are doing is contracting this work out and then washing their hands of it.’

Campaigner Roger Goss, from Patient Concern, added: ‘We understand they are desperate to raise more money but this is a disreputable way of going about it.’

Read more here:

Further Reading:

We will curb the parking cowboys, says Cabinet Minister: Victory for Mail campaign as official probe is launched into bully boys, Daily Mail

We will curb the parking cowboys, says Cabinet Minister: Victory for Mail campaign as official probe is launched into bully boys, Daily Mail

 Eric Pickles

  Communities Secretary Eric Pickles said rogue firms will not be tolerated, and launched Government investigation

  Parking squads across the country issue official-looking £100 fines, in some cases targeting the elderly and disabled

  Senior adviser to David Cameron today said the abuse by parking firms is worse than the PPI scandal

  Founders of parking firms have become rich from motorists' misery - including a CBE adviser to John Prescott 

Parking cowboys who threaten drivers with huge ‘fines’ will face a Government investigation, in a victory for the Daily Mail.

Communities Secretary Eric Pickles said ‘bully boy’ tactics would not be tolerated and rogue firms could be prosecuted.

The probe was announced as a leading adviser to David Cameron said abuse by private parking squads was worse than the PPI scandal.

Over the past week, the Daily Mail has revealed the aggressive tactics used by firms to coerce hundreds of thousands of drivers into paying inflated charges.

The parking squads issue official-looking £100 tickets, often to drivers just a few minutes late returning to their cars. Elderly and disabled people have been specifically targeted at hospitals and High Street stores.

Meanwhile, the firms’ founders have become multi-millionaires on the back of motorists’ misery. As the Mail reveals today, they include David Taylor CBE – who was a special adviser to John Prescott when he was Deputy Prime Minister.

Last night, Mr Pickles said: ‘We will stand up to rogue practices by corporate bully-boys, and we will be investigating the clear abuses that the Daily Mail has identified.

'It is not acceptable for any firm to be making money through misleading marketing or aggressive enforcement tactics.’

He warned major High Street firms they could also be breaking the law by employing parking cowboys and said they risk boycotts from consumers.

Mr Pickles said the Government was already ‘taking firm action to rein in the over-zealous town hall parking wardens who make life a misery for local shops, undoing Labour’s war on the motorist’.

Ros Altmann, a government adviser and pensions expert, compared the abuses to the PPI scandal, in which customers were mis-sold payment protection insurance.

Read more here:

Further Reading:

Ticket the old, they'll always pay: How the ruthless parking cowboys tell their wardens to exploit the vulnerable Daily Mail Parking Campaign

The parking ticket fat cats - one's a chum of Prezza and two drive Aston Martins. Meet the men who've made millions from motorists' misery 

Ticket the old, they'll always pay: How the ruthless parking cowboys tell their wardens to exploit the vulnerable Daily Mail Parking Campaign

  War veterans, great-grandmothers and vulnerable hospital patients are singled out in 'unjust and immoral' practice 

  Dozens of elderly drivers tell Mail how they are being threatened and pursued by bailiffs over minor parking queries

  Many have fallen victim to a string of 'dirty tricks' with companies said to use intentionally small warnings on signs

  Scroll down to print off your free 'Get Lost Parking Pirates' sign, and for details on how to receive a sticker by post

‘There is a veil of secrecy about the business practices of private car park operators that needs to be lifted. 

THE BULLY TACTICS

·         Unclear or missing signage on parking machines, making it difficult to buy the correct ticket

·         Overly complicated pay machines

·         Hefty fines for mistakes such as entering the wrong registration details into pay-and-display machines

·         Wardens allegedly instructed to never give information about the motorist’s rights to appeal 

·         Information about how to appeal is written on tickets in tiny font, making it difficult for elderly people to read

·         Tiny signs warning against leaving car parks to get change to buy a ticket

·         Penalising drivers for resting too long at motorway service stations – despite the risks of driving when tired

‘What’s needed is independent and effective regulation of the private car parking industry, which puts the consumer interest first.’

AA president Edmund King added: ‘We think some of the signage is really confusing in order to catch out elderly drivers as they are an easy target. 

‘The companies know they won’t appeal if threatened with bailiffs and legal letters. It is unacceptable these companies are targeting them.’

Claims that wardens are hounding the elderly come after the Mail revealed hundreds of thousands of drivers are being ‘fined’ by private parking firms, often with little reason and without legal authority.

Signs are often difficult to make out and payment machines can be complicated, involving keying the driver’s number plate into a computer system.

Whistleblower Tony Taylor, who worked for one of the firms until December, said bosses told wardens to focus on ticketing pensioners.

The company – UK Parking Control – runs car parks for NHS hospitals, Royal Mail and a number of high street shops and restaurants, including McDonalds and Marks & Spencer.

Mr Taylor said: ‘The wardens are told to target the elderly and disabled. The elderly are likely to pay.

Read more here:

Further Reading:

The wardens on £3k bonuses urged to issue scores of parking tickets daily, target vulnerable people and take photographs at angles to make offences seem worse